After washing, the feathers may remain cumped. In this case, we advise you to gently shake your JOTT, lay it out flat on a towel and wait for the feathers to dry well to put it back in place. Do not hang it or you will see all the feathers pile up towards the bottom. It may take a little while and it will regain its fullness little by little. Do not hesitate to shake it from time to time or to gently scatter the balls of down with your hands when drying. Please wait for the complete drying of your JOTT.